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Monarch Utilities Gives Back to Customers in Need


During the Fifth Annual Project Wishbone

Monarch Utilities families in Bandera County received a traditional Thanksgiving meal this year courtesy of the fifth annual Project Wishbone. Monarch Utilities I, L.P., a subsidiary of SouthWest Water Company, launched the program in 2012 to offer ready-to-cook food baskets to qualified Monarch customers who wished to prepare a traditional Thanksgiving meal, but may not be able to afford one.
Thanksgiving week, pre-registered Monarch customers in Bandera County received a basket filled with everything needed to prepare a family dinner. Monarch employees distributed baskets to Bandera customers who chose between a turkey basket with green bean casserole and au gratin potatoes, or a ham basket with cinnamon apples and broccoli rice casserole.
“This is the fifth year for our Project Wishbone program, and we are proud that we are able to give back to local families who otherwise would not have been able to afford a Thanksgiving meal,” said Ronniea Tycer, director, communications and customer care at SouthWest Water Company. “We believe giving back to the community is an important part of our responsibility to the people we serve.”
This year, Monarch Utilities distributed a total of 219 food baskets in 22 counties.
About Monarch Utilities I, L.P.
Monarch Utilities, the second largest private water and sewer utility in the state with an exemplary record of safety and regulatory compliance, provides outstanding retail utility customer service 24 hours a day, seven days a week, 52 weeks a year. Monarch Utilities serves customers in 24 Texas counties, providing service to more than 22,700 water connections and 3,600 sewer connections.
About SouthWest Water Company
SouthWest Water Company provides a broad range of operations, maintenance and management service, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. The company owns regulated water and wastewater utilities and also serves cities, utility districts and private companies under contract. Approximately half-a-million people in four states depend on SouthWest Water for high-quality, reliable service. Additional information may be found on the company’s website: www.swwc.com.