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2015-04-09

Thanking the 'first' First Responders

Special to the Courier

The Bandera County Sheriff's Office will celebrate National Public Safety Telecommunications Week April 12-18, to recognize the dispatchers who work behind the scenes and answer calls for help every day.
The BCSO employs many highly trained and dedicated emergency 9-1-1 dispatchers. These dispatchers are on duty 24 hours a day, everyday of the year, often missing holidays and family events with their families.
These sacrifices are made willing to help protect lives and property by receiving vital information and dispatching law enforcement officers, emergency medical personnel and firefighters, who provide direct assistance to the public. Through their efforts, Bandera County dispatchers have saved lives, reduced the potential for injuries and eased suffering.
Dispatchers become the very "first" First Responders to every emergency situation in this community. After determining what type of response is needed, they will send the appropriate assistance. Dispatchers also may instruct the caller how to perform CPR, render first aid or even deliver a baby.
They also ask questions about the situation and attempt to determine the risk factors that responding personnel might face when they arrive on scene.
The critical role of 9-1-1 dispatchers across the nation is often underestimated and underappreciated. The work these dedicated men and women perform and the skills they demonstrate clearly enhance the safety of everyone in Bandera County.
The Bandera County Sheriff's Office would like to thank these dedicated individuals for the work they do to serve our community.